Terms and Conditions.

SHIPPING INFORMATION Our goal is to have your order shipped within 3-5 days of you placing your order. All orders are shipped through UPS by way of Ground service. Also available are UPS Next Day, Two Day, and Three Day services and only upon request and at an additional cost. We will contact you if there is a backorder, delay or more than one shipment.

RETURN/EXCHANGE INSTRUCTIONS: ALL RETURNS MUST BE APPROVED BEFORE RETURNING. We are proud to offer you a vast assortment of excellent products and accessories. Should the product be defective or damaged while in shipment, please call or email us so that we may best help you. Please mail your package back to us, with return authorization code written on the outside of the box where it is clearly visible to the receiving department, via USPS or UPS INSURED mail. If your package in uninsured, we are not responsible for loss or damage of your item, and in such case, may not be held liable for a refund on the item. Insurance protects both the buyer AND seller!! Once item is received, a confirmation of receipt of item and issue of refund, less 20% restocking charges, if applicable, will be emailed to you. If the merchandise has been installed on your vehicle, no returns/refunds are possible or will be accepted. No returns for any products after 14 days.

FREIGHT CLAIMS: All items should be inspected thoroughly upon receipt by the customer. If and shipping damage is found, it is the responsibility of the customer to file a claim with the carrier. All claims to the carrier must be made within three days of receipt of goods, supported by an invoice and bill of materials.

CANCELLATIONS: Cancellations of standard item orders must be receive prior to shipping. Special ordered items are payable in advance and cannot be canceled for any reason.

PRICING: All prices shown on our Price list or on this site are subject to change without prior notice, either written or oral. UTV Universe is not responsible for any incorrect printing of prices, part numbers, and/or product descriptions.

LIABILITY: The acceptance and/or use of any product or accessory purchased from UTV Universe by the customer hereby shall release UTV Universe from any and all liability pertaining to the use of such products. The customer recognizes that any changes, alterations and/or modifications to any vehicle may increase the risk of injury, accident or death, and may also render the vehicle illegal for use on public roads.

PRIVACY NOTICE: UTV Universe will not sell or otherwise distribute any of your personal information.